Frequently Asked Questions (FAQ)
1. Orders & Shipping
Q: How long does shipping take?
A: Most orders ship within 1-3 business days. Delivery times vary:
- USA: 3-7 business days
- International: 7-15 business days
Track your order at usahaba.com/track-order
Q: Do you offer free shipping?
A: Yes! Free standard shipping on orders over $50 (U.S. only).
2. Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 30 days for unworn items with tags. Start your return at usahaba.com/returns
Q: Can I exchange an item?
A: Yes! Return the original item and place a new order at usahaba.com
3. Sizing & Fit
Q: How do I choose the right size?
A: Check our detailed size guide at usahaba.com/size-chart
Q: What if my item doesn’t fit?
A: We offer free returns for store credit or exchange.
4. Payments
Q: What payment methods do you accept?
A: We accept:
✓ Credit/Debit Cards
✓ PayPal
✓ Apple Pay
Q: Is my payment secure?
A: All transactions are encrypted for protection.
5. Product Care
Q: How should I care for my items?
A: Follow care instructions on the garment tag or visit usahaba.com/care-guide
Q: Do you offer repairs?
A: Contact us at usahaba.com/contact for assistance.
6. Account Help
Q: How do I reset my password?
A: Use the “Forgot Password” link at usahaba.com/login
Q: Where is my order confirmation?
A: Check your email spam folder or account at usahaba.com/orders