Return Policy
1. Eligibility
We accept returns within 30 days of delivery for:
- Unworn, unwashed items with original tags
- Defective items (reported within 7 days)
Final sale items excluded
2. How to Return
Step 1: Initiate return at usahaba.com/start-return
Step 2: Pack items in original packaging
Step 3: Attach prepaid label (U.S.) or self-ship (international)
Step 4: Drop at any UPS location
3. Refunds
- Processed within 5-7 business days after we receive items
- Issued to original payment method
- Original shipping non-refundable
4. International Returns
- Customer pays return shipping
- Refund excludes duties/taxes
- Must use tracked shipping
5. Damaged Items
Contact us within 48 hours:
- Email photos to usahaba.com/defective-claim
- Include order number
- Keep all packaging
6. Non-Returnable Items
Cannot accept:
- Swimwear/underwear
- Customized products
- Final sale items
7. Exchanges
Processed by:
- Returning original item
- Placing new order at usahaba.com
8. Store Credit
Opt for:
- Instant digital credit
- No restocking fees
- Valid 12 months