Shipping Information
1. Processing Time
Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive a tracking number via email once shipped.
2. Shipping Options
- Standard Shipping (Free on orders $50+)
- USA: 3-5 business days
- International: 7-10 business days
- Express Shipping ($12)
- USA: 2 business days
- International: 3-5 business days
3. International Orders
- Customs/duties: Customer’s responsibility
- Delivery times may vary at borders
- Restricted items listed at usahaba.com/restricted-items
4. Order Tracking
Monitor your package:
- Click tracking link in your shipping email
- Visit usahaba.com/track-order
- Enter order number + email
5. Address Changes
Must request before shipment via:
usahaba.com/change-address
6. Delivery Issues
If your package is:
- Marked “delivered” but missing → Contact local carrier first
- Stuck in transit → Email usahaba.com/shipping-help after 10 days
7. Holiday Schedule
November-December:
- Allow +1-2 processing days
- Express cutoff dates at usahaba.com/holiday-shipping
8. Undeliverable Packages
If returned due to:
- Wrong address → $5 reship fee
- Unpaid duties → No refund